Have a cruise question? Get answers with this helpful guide.
How should I plan a trip?
Can I book my cruise online?
What is included in the cruise fare?
After I make a reservation, when do you need a deposit?
Do you offer hotel and land programs?
Where can I find the day-to-day itineraries?
Do you offer group travel benefits?
Should pregnant guests have any special documentation?
Are children allowed?
Do you have a standard cancellation policy?
How is 2-for-1 pricing calculated?
What is the pricing policy on combination cruises?
How do I arrange air through Regent?
Can Economy air be upgraded using frequent flyer mileage?
May I choose specific airlines, flights and times?
When will I receive my air schedule?
Can I be confirmed on the same flights as my friends and family, and will there be a fee charged to do so?
Do you have private jet service?
Do you offer a guest protection/insurance plan?
What is the coverage?
Where can I find more details?
When do I receive tickets and documentation?
What is your policy on passports and visas?
What proper documentation is required for visiting Canada?
How do I pre-book shore excursions online?
How do I pre-book dining reservations online?
How do I pre-book spa services?
How can I ship luggage to/from the ship?
Is there a limit on baggage?
What should I pack?
How can I find the dress code for each sailing?
I am in suite 816 on Seven Seas Mariner. Why do my bag tags say deck 8F?
What if I have dietary restrictions?
What if I am celebrating a special occasion?
When is embarkation and disembarkation?
Will we need to go through Customs?
May I pre-purchase transfers for my disembarkation?
Can I send mail onboard?
Are there beauty/barber services available?
Are laundry/valet services available?
Should I tip onboard?
Do you offer medical services?
Is Internet access available?
Are business services available?
Valuables
Do you provide wheelchairs to passengers?
How can I give someone a gift onboard?
Is there shopping onboard?
What is the dress code onboard the ships?
What is your smoking policy?
What is "open seating?"
Are there special activities for children?
Do you have a Security Guide?
Do you offer religious services onboard?
How can I join the program?
Where can I get more information about the benefits offered?
Are past guests eligible for any discounts?
How can I find out my tier and what benefits I'm entitled to?
If I become eligible for a higher benefit tier while I'm onboard, when can I take advantage of the additional benefits?
The program is based on eligible nights. How are eligible nights determined?
Can I "buy" additional nights to get to a higher tier?
Complimentary Pressing and Laundry Services are available at my tier. Does this include Dry Cleaning?
What are examples of the exclusive Gold, Platinum and Titanium Activities?
If certain benefits are not used on the cruise, will guests be credited?
Can you explain the complimentary transfers in the Titanium Tier Level?